1. Our Privacy Principle
NAVOQ is built privacy-first. As a non-custodial wallet, your private keys and recovery phrase are generated and stored only on your device, never on our servers. We minimize the data we collect and never sell your personal information.
2. Information We Do Not Collect
- Your private keys, seed phrase, or wallet passwords.
- Custody of your funds or ability to move them.
- Personal identity documents (unless you use a regulated third-party on-ramp).
3. Information We May Collect
- Anonymous usage analytics to improve the app (feature usage, crash reports).
- Public blockchain addresses you choose to track (stored locally).
- Support communications you send to us voluntarily.
- Device and app version information for compatibility.
4. How We Use Information
We use limited information solely to operate, maintain, and improve the Services, provide customer support, ensure security, and comply with legal obligations. We do not use your data for advertising profiling.
5. Third-Party Providers
Certain features (buying crypto, swaps, market data) are powered by third parties such as on-ramp and price providers. When you use these, you may share data directly with them under their own privacy policies. We encourage you to review them.
6. Data Security
We apply industry-standard safeguards including end-to-end encryption and local device storage of sensitive material. However, no method of transmission or storage is completely secure, and you are responsible for securing your device and recovery phrase.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete personal data we hold about you. To exercise these rights, contact support@navooq.com.
8. Children’s Privacy
The Services are not directed to anyone under 18. We do not knowingly collect data from minors.
9. Updates
We may revise this Privacy Policy periodically. Material changes will be communicated within the app or on our website.