Legal

Terms of Service

Please read these terms carefully before using NAVOQ. They govern your access to and use of our self-custody wallet and services.

Last updated: June 19, 2026

1. Acceptance of Terms

By downloading, accessing, or using the NAVOQ wallet application and related services ("Services"), you agree to be bound by these Terms of Service. If you do not agree, you must not use the Services.

2. Non-Custodial Service

NAVOQ is a self-custody, non-custodial wallet. We never take possession or control of your private keys, seed phrases, or digital assets. You are solely responsible for safeguarding your recovery phrase and credentials.

NAVOQ cannot recover, reset, or restore access to your wallet if you lose your recovery phrase. There is no "forgot password" for self-custody.

3. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement in your jurisdiction. You are responsible for ensuring that your use of the Services complies with all applicable laws.

4. Your Responsibilities

  • Keeping your recovery phrase, PIN, and device secure at all times.
  • Verifying all transaction details before signing: blockchain transactions are irreversible.
  • Ensuring the accuracy of recipient addresses and network selection.
  • Complying with all tax obligations relating to your digital assets.

5. Third-Party Services

The Services may provide access to third-party dApps, swap providers, bridges, and on-ramp partners. NAVOQ does not control and is not responsible for these third parties. Your interactions with them are at your own risk and subject to their terms.

6. No Financial Advice

NAVOQ does not provide investment, financial, legal, or tax advice. Nothing in the Services constitutes a recommendation to buy, sell, or hold any asset. Digital assets are volatile and you may lose value.

7. Limitation of Liability

To the maximum extent permitted by law, NAVOQ and its affiliates shall not be liable for any indirect, incidental, or consequential damages, or for any loss of assets, profits, or data arising from your use of the Services.

8. Changes to These Terms

We may update these Terms from time to time. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

9. Contact

Questions about these Terms can be directed to support@navooq.com.